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Privacy Policy

WEBSITE PRIVACY POLICY

This Privacy Policy applies to all personal information collected by OmniaiAgents via the website located at https://omniaiagents.com.

1. What is “personal information”?
a) Under applicable privacy laws, “personal information” refers to any information or opinion about an identified individual, or an individual who is reasonably identifiable, regardless of whether the information or opinion is true or false, and regardless of whether it is recorded in a material form.
b) If the information does not reveal your identity or allow your identity to be ascertained, it will generally not be classified as “personal information” and will not be subject to this Privacy Policy.

2. What Information Do We Collect?
The type of personal information we collect depends on how you use our website. This may include your name, email address, payment details, login credentials, and physical address.

3. How We Collect Your Personal Information
a) We collect personal information directly when you provide it through the website.
b) We also use cookies on your device to recognize when you use our website and to customize your experience. In most cases, cookies do not allow us to personally identify you.

4. Purpose of Collection
a) We collect personal information to provide you with the best possible service experience on our website.
b) Your information is typically disclosed only to our service providers who assist in operating the website, as well as to maintenance and support personnel performing their routine duties.
c) By using our website, you consent to receive direct marketing communications. We will use your personal information for this purpose only if it has been provided directly by you and is of a type you would reasonably expect. We do not use sensitive personal information for direct marketing. All direct marketing communications will include a simple method for you to opt-out of future messages.

5. Access and Correction
You have the right to access and, where necessary, correct the personal information we hold about you, subject to applicable privacy laws. If you wish to exercise these rights, please contact us using the details provided below.

6. Complaint Procedure
If you have concerns about how we handle your personal information, please contact us. All complaints will be reviewed by our Privacy Officer, and we may request additional details to fully understand your concerns. If we determine that your complaint is valid, we will work with you to resolve the issue. Should you remain dissatisfied with the outcome, you may escalate your complaint to the appropriate privacy authority.

7. Overseas Transfer
Your personal information may be transferred to and processed by service providers located overseas, including in the United States (for example, for payment processing or CRM services). These countries have data protection laws that provide protection substantially similar to local privacy regulations. While we ensure that appropriate safeguards are in place, we do not require overseas recipients to comply with our local privacy principles and will not be held liable for any mishandling of your personal information by these third parties.

8. GDPR
In certain situations, the European Union’s General Data Protection Regulation (GDPR) may offer additional protections for individuals located in Europe. However, as our website does not specifically target EU customers or monitor their behavior, the GDPR may not apply.

9. How to Contact Us About Privacy
If you have any queries regarding this Privacy Policy, wish to access or correct your personal information, or have any complaints about our privacy practices, please contact us at:
Email: contact@omniaiagents.com